National Guidelines for Behavioral Health Crisis Care

$40.00 | CE Hours:8.00

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CEU Course Description

Research indicates that there has been a recent rise in behavioral health crises in the U.S. As a result, there has been a push within the current health care system to adopt new methods and strategies to address such crises. With that in mind, this course will review the National Guidelines for Behavioral Health Crisis Care, as well as related documents and toolkits, to build awareness among health care professionals so they may best serve patients experiencing a behavioral health crisis.  

Author:  Lead authors - Paul Galdys, Debra Pinals, M.D., Kevin Martone, Kristin Neylon, Rebecca Boss, Robert Shaw, Sharon Hoover, and Margie Balfour. This work was developed under Task 2.2 of NASMHPD’s Technical Assistance Coalition contract/task order,HHSS283201200021I/HHS28342003T and funded by the Center for Mental Health Services/Substance Abuseand Mental Health Services Administration of the Department of Health and Human Services through the National Association of State Mental Health Program Directors (August 2020)
Recommended Citation:  Substance Abuse and Mental Health Services Administration: Crisis Services: Meeting Needs, Saving Lives. HHS Publication No. PEP20-08-01-001. Center for Mental Health Services/Substance Abuse and Mental Health Services Administration of the Department of Health and Human Services through the National Association of State Mental Health Program Directors (August 2020)
  1. Wan W. The coronavirus pandemic is pushing America into a mental health crisis. Wash. Post. 2020
  2. Noguchi Y. Flood Of Calls And Texts To Crisis Hotlines Reflects Americans’ Rising Anxiety [Internet].2020; Available from:
  3. The Role and Impact of Law Enforcement in Transporting Individuals with Severe Mental Illness, a National Survey. Treatment Advocacy Center Road-Runners. 2020
  4. Watson AC, Compton MT, Pope LT. Crisis Response Services for People with Mental Illnesses or Intellectual and Developmental Disabilities: A Review of the Literature on Police-based and Other FirstResponse Models. 2019

CEU Course Objectives

  1. Recognize concepts included in the National Guidelines for Behavioral Health Crisis Care, as well as those related to crisis services.
  2. Examine health crisis care for individuals experiencing homelessness.
  3. Identify strategies that use technology to improve the delivery of behavioral health crisis services in the U.S., while exploring the impact of such technology.
  4. Evaluate methods of addressing substance use in behavioral health crisis care, while obtaining insight into the legal issues in crisis services.
  5. Differentiate specific concepts related to the financing of mental health crisis services, as well as the unique needs of diverse populations, and means of improving the child and adolescent crisis system.

CE Outline with Main Points

  1. Introduction
  2. Overview
  3. Core Services and Guidelines for Care
  4. Unique Challenges Rural and Frontier
  5. Funding Crisis Care
  6. Crisis Service Coding
  7. Assessing Adequacy of System Capacity
  8. Tips for System Implementation
  9. System Evaluation Tools
  10. Marketing and Communication Efforts
  11. Conclusion
  12. Continuous Quality Improvement
  13. Addendum
  14. Visuals 

Social Work Approval

Social Work CE Credit for this course is offered with the following approvals. Many state boards of social work will accept the approvals listed. Provider Approvals by state and license type can be found here.

  • Quantum Units Education is approved by the California Association of Marriage and Family Therapists, CAMFT Provider #89970, to sponsor continuing education for LMFTs, LCSWs, LPCCs, and/or LEP. Quantum Units Education maintains responsibility for this program/course and its content.
  • Florida board for Social Workers CE Provider #50-8650 (Quantum 'immediately' reports CE Credits to Florida licensees) 
  • Illinois Department of Professional Regulation, License No. 159.001261 approved CE Sponsor
  • Ohio CSWMFTB #RCST091701 approved CE Provider
  • Texas Board of SWE #5070 approved CE Provider
  • Quantum Units Education, #1289, is approved as an ACE provider to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Regulatory boards are the final authority on courses accepted for continuing education credit. ACE provider approval period: 01/03/2023 - 01/03/2026. Social workers completing this course receive 8.00 'General' continuing education credits.

To see other approvals in your state, see our state by state provider approval listings here.


CAADE Approval

This course does not have CAADE approval for CEUs.


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Added On: 08/01/2020

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