How It Works
Follow these simple steps to take Online CEs from Quantum.
You will find our extensive knowledgebase (with visual examples) contains answers to many questions. Quantum offers Superior Customer Support. If you have questions click the green icon in the lower right hand corner of any page on our site for assistance.
STEP 1: Check CE Approval Please ensure our courses will be accepted by your state board. See our state by state approvals list here. For National Certifications see our National Board CE Approval list.
STEP 2: Find a CE Course Choose a course from our library of over 450 CE courses by clicking the Online CE Courses navigation bar at the top of any page on our website and choose a category to find courses related to that topic. You can also use our extensive search engine on the left hand side bar of any page on our site. Enter your search terms, for example: Ethics and the search engine will deliver courses related to that topic.
STEP 3: Choose Your CE Course Once you locate a course you're interested in, click the blue link under the title 'Access CE Course'. On the course page you'll see the course description, objectives, how many CE hours, the total cost of the course and other information regarding course development.
Click the green, Print Exam button. This is a duplicate of the official CE electronic test. A link at the top of the printed exam page will return you to the original course page to complete the exam electronically and have it graded. Type this url into your browser to return to your course page.
STEP 4: Read the CE Course Material Read the material online or Download a PDF version to your computer to read offline. You must have the free Adobe Reader to open and read pdf's on your computer. This is an important step. We strongly encourage you to read and study the material prior to testing. Enter your answers on the Exam Sheet from Step 2 above. This process allows you to take your time reading the material, before taking the electronic exam below in Step 5
STEP 5: Take the CE Electronic Exam
B. Return to the CE course page for testing. Use the search engine on the left hand side of any page of our website to search for your course by title. Or type into your browser the URL that is located at the top of the printed exam sheet from Step 3 above. Once you have found your original course, press the orange, take test, button to open the electronic exam.
C. Enter your answers from the printed CE exam into the electronic online exam, complete the required evaluation at the bottom and check the box to attest that you have read the CE course material and no one else is taking the exam on your behalf. You may also 'save' your CE exam to complete at a later date. For longer courses we highly recommend saving the exam every 10 minutes so that the browser does not time out. If you leave your browser open while testing for longer than 30 minutes, your test answers may be lost if you have not saved the exam.
Saved exams are found in your account under the tab 'Exams in Progress'. Saving a longer exam prevents the system from timing out and causing the loss of our exam answers.
D. When you are finished with your exam, press the 'Grade and Submit' button at the bottom of the page. Your grade will be displayed along with your correct (green) and incorrect (red) answers. You will see a link to 'print' your final exam page if you wish to save it. Once you leave the graded exam page you will no longer have this option to print your exam and will lose a record of your answers. For security reasons our system will not store exam results for later retrieval.
Certificates are automatically emailed to the email address on file after you have passed the exam with a grade of 70% or better and your payment has been received. Please ensure you have properly entered your correct email address. If you don't find your certificates in your inbox then check your spam or junk mail folder. We also recommend that you add our email to your address book so that they are not blocked by your spam filter. Copies of all CE Certificates are stored indefinitely in your account for later retrieval.
Support: You may contact us at any time with your CE Questions.
Grading & Retesting: Our system will not display the correct answers to questions that were marked as incorrect. Incorrect answers are 'marked in red' and can be easily changed if you decide to retest. Correct answers are displayed in green. You have 6 chances to pass. **Be advised that all passing exams are automatically stored within your account under the unpaid ceus tab. You can delete duplicate exams easily - if you don't - you could be charged more than once for the same course.
Payment: You will be prompted to submit payment after achieving a passing grade. Or, you may take another CE exam and submit payment when you have completed all of your CEs. All 'unpaid CE exams' are stored in your account under the 'Unpaid CEs' tab up to 60 days at which time they will be deleted. You can delete any duplicated exams from here prior to paying.
Your CE Certificate: Once payment has been received you will be taken to your 'certificates' account window where you can download and print your certificate. The date on all certificates will bear the date you take and pass your online exam - Pacific Standard Time (PST). You can add 'multiple' licenses and credentials to your certificate from the 'licenses' tab of your account. A copy of your ceu certificate will be automatically emailed to you if you have an email address on file. If you have difficulty downloading and printing your certificate - within your certificates window' - you will see a link that allows you to request a copy be mailed or faxed. All Certificates bear the term 'contact hours' as is required by your licensing board and not CEs or Units.
Our extensive Knowledgebase contains many solutions to your questions. As well, short answers to your most frequent questions can be answered on our Frequently Asked Questions page where you will also find our Grievance, Refund and ADA policies.