Case Management (Revised)

$6.00 | CEU Hours:2.00 | Intermediate


CEU Course Description

The goal of interagency case management is to connect agencies to one another to provide additional services to clients.  This CEU course prepares program workers about getting involved in these efforts by presenting findings from previous evaluation efforts and then proposing a framework for facilitating quality improvement and other evaluative efforts that consider multiple stakeholders and focus on myriad outcomes and data sources.

Article Author:  Substance Abuse and Mental Health Services Administration
Exam writer:  Patricia Hocking-Walker, M.S. (Psychology)

CEU Course Objectives

1.  Discuss the hallmark of effective case management.

2.  Investigate sources that programs can use to establish benchmarks.

3.  Examine the area that rapid access to data is critical.

4.  Define "greater continuity of care."

5.  Elucidate the key components of a successful case management intervention.

6.  Describe the knowledge required by all staff who work with dual-diagnosis clients.

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