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Quantum Units Education®

Telehealth Challenges and Opportunities

1. The term telehealth refers to:

A. Videoconferencing, chat, and text messaging.

B. Secure email and webinars.

C. Videotaping a client encounter and forwarding the video to a professional who is offsite for analysis at a later time.

D. All of the above.

2. How can technology facilitate the delivery of behavioral health services to people in rural areas?

A. Linking clients to behavioral health practitioners located at a different site.

B. Connecting nonspecialists in rural areas to networks of behavioral health specialists throughout the country for case consultation.

C. Both (A) and (B).

D. None of the above.

3. Which of the following is a major acceptability barrier facing individuals living in rural locations?

A. A lack of privacy about receiving treatment for behavioral health conditions.

B. A lack of culturally appropriate care.

C. Both (A) and (B).

D. None of the above.

4. One of the most promising contributions of telehealth is its potential to provide confidential therapies, enabling individuals living in rural locations to access treatment and services without inadvertent disclosure to their communities.

A. True

B. False

5. Research shows that video telehealth users have significantly lower satisfaction levels and outcomes compared to clients receiving in-person therapy.

A. True

B. False

6. Telehealth can offer clients and providers more convenient ways to access services, which may result in:

A. Reduced travel time and expense.

B. Less time away from families.

C. Fewer missed appointments.

D. All of the above.

7. Internet access and lack of insurance coverage for telehealth services are challenges to rural telehealth.

A. True

B. False

8. The initial reluctance of behavioral health treatment and service providers to embrace telemedicine can stem from concerns about:

A. Confidentiality

B. Security

C. Technical difficulties

D. All of the above

9. Which of the following challenges is specific to telehealth?

A. Insecure funding for programs

B. High upfront costs

C. Low reimbursement rates for providers

D. High rates of patient no-shows

10. Responsibility for being HIPAA compliant rests with the program or individual using any particular modality because no accreditation system documents that a telemedicine system is in compliance.

A. True

B. False

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