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Quantum Units Education®

Compassion Fatigue in Homeless Health Care

1. Job burnout - considered an occupational hazard for various people-oriented professions - has been shown to be strongly associated with which of the following?

A. Increased employee turnover.

B. Lower commitment to the agency.

C. Lower client ratings of quality of care.

D. All of the above.

2. Studies indicate that strong peer support is positively related to decreased job burnout.

A. True

B. False

3. Which of the following is one of the main, preventable reasons that employees leave their jobs?

A. Lack of appreciation

B. Low salary

C. Lack of benefits

D. Long work days

4. Disrespected employees may mask their true feelings regarding how their organization treats them.  This masking and suppressing can increase emotional exhaustion, which is one of the major components of burnout studied in the human services industry.

A. True

B. False

5. All of the following are clues that a health care worker is under too much stress, except for:

A. Constantly not getting enough sleep, being tired when they wake up.

B. Increased arguments with family and those close to them.

C. Constantly taking time off from work.

D. Reacting strongly to relatively minor stressors.

6. Practicing motivational interviewing is itself a form of self-care for the clinician because of the way it elevates one’s sense of hopefulness for the client and the outcome.

A. True

B. False

7. Which of the following statements is true with regards to “mindfulness”?

A. Mindfulness is the ability to cultivate awareness of the present moment, the here and now, without judging and without striving for anything.

B. Practicing mindfulness offers the unique strength of learning how to control our own minds, instead of our minds controlling us.

C. Mindfulness involves being in a relaxed state, observing our inner world of thoughts, feelings, and sensations, as well as the outer world without trying to change anything.

D. All of the above are true.

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