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Quantum Units Education®

Clinical Leadership in Health Care for the Homeless

1. In poverty medicine, such as homeless health care, the provider being with the person and taking an interest in their health is more relevant to the successful outcome than is relying on a particular test result.

A. True

B. False

2. Advice to medical directors is to:

A. Be very organized.

B. Be flexible.

C. Take advantage of being part of the larger team.

D. All of the above.

3. Clinical directors are expected to do each of the following, except:

A. Provide leadership and management for all health center clinicians that are employees or contractors, however, volunteers fall under alternate guidelines.

B. Work as an integral part of the management team.

C. Establish, strengthen, and negotiate relationships between the health center and other clinicians, provider organizations, and payers in its marketplace.

D. Monitor and improve quality of care.

4. The Health Resources and Services Administration expects health centers to:

A. Have ongoing quality improvement / assurance programs that include clinical services and management.

B. Focus provider responsibilities on improving care processes and outcomes.

C. Maintain the confidentiality of patient records.

D. All of the above.

5. New directors are advised to start slowly by selecting just a few aspects of care to improve, but shouldn’t pick the “low-lying fruit” just because it is the easiest way to make a difference.

A. True

B. False

6. It is the responsibility of the clinical leader to speak to legislators and educate them about the nature of homelessness and propose solutions based on direct experience.

A. True

B. False

7. According to a study of health center medical directors, which of the following appears to be one of the most effective methods for achieving success and satisfaction in the medical director position?

A. Peer networking

B. Mentoring

C. Receiving help from the Primary Care Association

D. Working with students

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