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Quantum Units Education®

Affordable Care Act Options for Culturally Diverse Populations

In Asian American, Native Hawaiian, and Pacific Islander Communities

1. Resources should be translated into other languages or the information should be put into a format that is more likely to be accepted by the community of interest.

A. True

B. False

2. Fliers and pamphlets are great for engaging AANHPI communities.

A. True

B. False

In African American Communities

3. All of the following strategies are true among the African American communities, except:

A. To remain consistent, the same approach (i.e. one-size-fits-all) should be employed for all within the community.

B. Opportunities should be provided for individuals to speak directly with staff.

C. Staff should get to know individuals, build rapport, offer to help complete applications/paperwork, answer questions, and provide easy-to-understand information.

D. Employing staff within the same communities in which they live leads to increased trust, flexibility, and knowledge of the community needs.

4. Staff need to be willing to meet with individuals outside of standard working hours.

A. True

B. False

In Latino and Hispanic Communities

5. Staff should reflect the population they are serving in terms of which of the following?

A. Ethnicity

B. Language

C. Socioeconomic status

D. All of the above

6. Which of the following are effective and popular ways to engage a broad range of Latino community members?

A. Walk-in health centers

B. Health fairs

C. Information stands at farmer’s markets

D. All of the above

In American Indian and Alaska Native Communities

7. All of the following are true, except:

A. Staff should be culturally competent and aware of cultural values.

B. Staff need to be available in-person to discuss questions and concerns with individuals.

C. Most of the AI/AN community speak English, therefore English proficiency should not be a major challenge.

D. Individuals who are homeless can be reached through soup kitchens and shelters.

8. Getting feedback from the community allows for monitoring outreach and enrollment work and helps determine which outreach activities are appropriate and needed.

A. True

B. False

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