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CEU Course Description

Sensitivity to diversity will promote a workplace at lower risk for disruptive behavior and contribute greatly to the environment of care.  This CEU course focuses on identifying negative, potentially disruptive situations involving affective, emotionally-driven, or impromptu violence and introduces skills needed to resolve those situations effectively.  In addition, early interventions to reduce the likelihood that situations will escalate to involve physical violence is also discussed.

Article Author:  U.S. Department of Veterans Affairs
Exam writer:  Patricia Hocking-Walker, M.S. (Psychology)

CEU Course Objectives

1.  Enumerate the limited items that are capable of reducing assaults.

2.  Explain the actions that should be taken to prevent a situation from escalating.

3.  Examine the personality traits that are potentially predisposing factors that may contribute to disruptive behavior.

4.  Identify the single most important nonverbal communication a healthcare professional can convey.

ACE credit is not offered for this course. A list of courses offering ACE credit can be found here.

CAADE Approval

This course is CAADE approved.

Course Development: Each course is identified and reviewed by the appropriate Quantum Units Education consultant with professional and licensed expertise in the various disciplines we serve. Our professional consultants oversee course development to satisfy the needs of various professionals based on their board requirements, rate course degrees of difficulty and ensure the course content and exam questions are appropriate, relevant and comprehensive. See our professional staff and their bios here.

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*Questions regarding this course or need support? Contact us at support@quantumunitsed.com.

Added On: 10/01/2017