Cultural Competence - Serving Diverse Children and Families in Social Services Agencies
$3.00 | CEU Hours:1.00 | Intermediate
CEU Course Description
Failure to properly address cultural differences creates and maintains mistrust and other potential conflicts between service providers and potential clients, further contributing to low quality of care and poor health outcomes. Thus, delivering culturally competent services remains a goal and a highly promising approach to promoting positive outcomes among racially and ethically diverse groups and to ultimately reducing health disparities. This CEU course provides an overview of cultural competence for health care professionals serving children and families from diverse ethnic and racial backgrounds.
Article Author: Office of Planning, Research, and Evaluation, Administration for Children and Families, U.S. Department of Health and Human Services
Exam writer: Patricia Hocking-Walker, M.S. (Psychology)
CEU Course Objectives
1. Enumerate the practices that can be put in place to promote organizational cultural competence.
2. Investigate strategies for enhancing cultural competence among individual staff serving Hispanic clients.
3. Describe the dimension of cultural competence and give examples of how each apply to serving diverse children and families.
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