Leadership Management: Building Trust
$3.00 | CEU Hours:1.00 | Beginning
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CEU Course Description
This 1 hour video CEU course based on The Thin Book of Trust: An Essential Primer for Building Trust at Work describes a proven framework and language for building, maintaining and, when necessary restoring trust in the workplace and relationships in general. If you are tired of talking about Trust and want to do something about it, this course is for you. An excellent course for Human Resource Professionals, Managers, Leaders, Supervisors and anyone wanting to improve the quality of their relationships.
Human Resource Professionals: This program, ORG-PROGRAM-152375, has been approved for 1.00 (General ) recertification credit hours toward PHR, SPHR and GPHR recertification through the HR Certification Institute. Please be sure to note the program ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org.
CEU Course Objectives
1. Learn and enumerate five fundamental principles for building trust that, when practiced, will greatly increase your capacity to build and sustain trust with others at work and in relationships, including peers, managers, employees, customers and others.
2. Learn and demonstrate knowledge of a simple, powerful trust framework that makes it easier to intentionally nurture trust and avoid unintentionally damaging it.
3. Exhibit an understanding of a behavior-based language for trust that allows people to have crucial conversations about repairing, maintaining and increasing it.
4. Demonstrate knowledge of a successful conversation to repair trust with someone who has betrayed your trust yet is someone you need to continue to work and / or relate with effectively.
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