Cultural Competence - Serving Diverse Children and Families in Social Services Agencies

$4.00 | CE Hours:1.00 | Intermediate


CEU Course Description

Failure to properly address cultural differences creates and maintains mistrust and other potential conflicts between service providers and potential clients, further contributing to low quality of care and poor health outcomes.  Thus, delivering culturally competent services remains a goal and a highly promising approach to promoting positive outcomes among racially and ethically diverse groups and to ultimately reducing health disparities.  This CEU course provides an overview of cultural competence for health care professionals serving children and families from diverse ethnic and racial backgrounds.

Article Author:  Office of Planning, Research, and Evaluation, Administration for Children and Families, U.S. Department of Health and Human Services
Exam writer:  Patricia Hocking-Walker, M.S. (Psychology)

CEU Course Objectives

1.  Enumerate the practices that can be put in place to promote organizational cultural competence.

2.  Investigate strategies for enhancing cultural competence among individual staff serving Hispanic clients.

3.  Describe the dimension of cultural competence and give examples of how each apply to serving diverse children and families.

Social Work Approval

Social Work CE Credit for this course is offered with the following approvals. Many state boards of social work will accept the approvals listed. Provider Approvals by state and license type can be found here.

  • Quantum Units Education is approved by the California Association of Marriage and Family Therapists, CAMFT Provider #89970, to sponsor continuing education for LMFTs, LCSWs, LPCCs, and/or LEP. Quantum Units Education maintains responsibility for this program/course and its content.
  • Florida board for Social Workers CE Provider #50-8650 (Quantum 'immediately' reports CE Credits to Florida licensees) 
  • Illinois Department of Professional Regulation, License No. 159.001261 approved CE Sponsor
  • Ohio CSWMFTB #RCST091701 approved CE Provider
  • Texas Board of SWE #5070 approved CE Provider
  • ACE credit is not offered for this course. A list of courses offering ACE credit can be found here.

To see approvals for a different license type in your state, visit our state by state provider approval listings here.


Course Development: Each course is identified and reviewed by the appropriate Quantum Units Education consultant with professional and licensed expertise in the various disciplines we serve. Our professional consultants oversee course development to satisfy the needs of various professionals based on their board requirements, rate course degrees of difficulty and ensure the course content and exam questions are appropriate, relevant and comprehensive. See our professional staff and their bios here.

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Added On: 2015-11-13

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