Behavioral Interventions to Advance Self Sufficiency in Human Services

$20.00 | CE Hours:4.00 | Intermediate

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CE Course Description

Research suggests that small, targeted interventions can improve engagement in safety net programs in the United States.  This CE course summarizes and synthesizes project lessons and findings by reviewing behavioral economics, the history of its research and policy impact, and the reasons for applying it to human services and other anti-poverty programs.

Author:  Richburg-Hayes, L., Anzelone, C., Dechausay, N., and Landers P.  (2017, May).  Nudging Change in Human Services: Final Report of the Behavioral Interventions to Advance Self-Sufficiency (BIAS) Project.  OPRE Report 2017-23.  Washington, DC: Office of Planning, Research and Evaluation, Administration for Children and Families, U.S. Department of Health and Human Services.


Applebaum, Binyamin.  2015.  “When Gas Becomes Cheaper, Americans Buy More Expensive Gas.”  New York Times (October 19).

Beshears, John, and Francesca Gino.  2015.  “Leaders as Decision Architects.”  Harvard Business Review (May): 52-62.

Bhargava, Saurabh, and Dayanand Manoli.  2015.  “Psychological Frictions and the Incomplete Take-Up of Social Benefits: Evidence from an IRS Field Experiment.”  American Economic Review 105, 11: 3489-3529.

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CE Course Objectives

1.  Conclude which intervention method improved payment rates the most among parents who owed child support and did not have payments automatically deducted through income withholding.

2.  Describe how individuals make their decisions based on traditional economic thinking.

3.  Explain why a growing body of evidence shows that neoclassical economic theory cannot, by itself, account for all the ways people act in the real world.

4.  Identify step 1 for the framework for implementing behavioral tests.

5.  Summarize the hypothesized behavioral reason for a bottleneck if the noncustodial parent does not have the financial resources to pay.

CE Outline with Main Points

1.  Introduction to Applied Behavioral Science

a.  Overview of Behavioral Science

b.  Overview of the BIAS Project

c.  Report Roadmap

d.  Expert Commentary: The Time to Incorporate Behavioral Insights Is Now

2.  The BIAS Project Approach to Applying Behavioral Concepts

a.  The BIAS Approach to Problem Solving

b.  Value of the BIAS Approach

c.  Conclusion

d.  Expert Commentary: Extending Behavioral Diagnosis and Design

3.  The BIAS Project: Results and Implications

a.  Findings by Domain

b.  Conclusion

c.  Expert Commentary: Intervention Timing and Treatment Effects Matter

4.  Developing SIMPLER Solutions

a.  Behavioral Techniques Used in BIAS

b.  Expert Commentary: The Need for Personal Assistance

c.  Conclusion

d.  Expert Commentary: The Elegant Simplicity (and Potential Pitfalls) of Simple Frameworks

e.  Expert Commentary: Missing Elements Provide Opportunities to Extend the BIAS Work

5.  Applying Behavioral Science Concepts in Human Services Programs: Operation Lessons

a.  Key Insights

b.  Design

c.  Looking Ahead

d.  Conclusion

e.  Expert Commentary: A County’s Perspective

6.  Can Behavioral Science Help to Achieve Large-Scale Goals?

a.  The Value of Small Changes

b.  Implications for Poverty Alleviation

c.  A Framework for Moving Beyond Nudges

d.  Looking Forward

e.  Expert Commentary: Nudges Are a Lower Bound of What Can Be Accomplished with Behavioral Science



Social Work Approval

Social Work CE Credit for this course is offered with the following approvals. Many state boards of social work will accept the approvals listed. Provider Approvals by state and license type can be found here.

  • Quantum Units Education is approved by the California Association of Marriage and Family Therapists, CAMFT Provider #89970, to sponsor continuing education for LMFTs, LCSWs, LPCCs, and/or LEP. Quantum Units Education maintains responsibility for this program/course and its content.
  • Florida board for Social Workers CE Provider #50-8650 (Quantum 'immediately' reports CE Credits to Florida licensees) 
  • Illinois Department of Professional Regulation, License No. 159.001261 approved CE Sponsor
  • Ohio CSWMFTB #RCST091701 approved CE Provider
  • Texas Board of SWE #5070 approved CE Provider
  • ACE credit is offered for this course for social workers (followed by ACE approval statement that is currently on every ACE course page) Quantum Units Education, #1289, is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved as ACE providers. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. Quantum Units Education maintains responsibility for this course. ACE provider approval period: 01/03/2020 – 01/03/2023.

To see other approvals in your state, see our state by state provider approval listings here.


CAADE Approval

This course does not have CAADE approval for CEUs.


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Added On: 2019-08-06

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